F.A.Q.
Frequently Asked Questions
*Yes! We will be open from 11am-3pm on Sunday, December 24th for all of your last minute shopping needs!*
*Yes! We will be open from 11am-3pm on Sunday, December 24th for all of your last minute shopping needs!*
Where are you located?
We are in a small shopping center called “La Plaza Shoppes” on Tanque Verde Rd., in Tucson, AZ. It is on the S.E. side of the road, between Pima (where Wilmot turns and becomes Tanque Verde) and the intersection where Grant Rd. becomes N. Kolb Rd. You can always call (520) 290-3738, tell us where you are, and we will be happy to give you directions to the shop.
Do you sell on-line?
Most of our yarns are now available from our online store. We are working on getting the rest of our inventory entered for your shopping convenience, Please be patient with us during this process. We happily welcome phone orders as well, so please feel free to give us a call at 520-290-3738 Tues- Sat from 10am-4pm.
Is the shop wheelchair accessible?
Both our center and the shop are wheelchair accessible. Our aisles are a bit narrow, but we would be happy to help you navigate through the shop.
Are you pet friendly?
We love to have our 4-legged friends visit the shop, as long as they are well behaved, housebroken and people-friendly.
Can you do anything special for knitting (crochet, weaving, felting) group visits?
Indeed! If you call and give us as much advance notice as possible to prepare, we will put together a demonstration of equipment and/or techniques you might like to see.
Do you make presentations to groups or clubs?
With enough advance notice, we will make every effort to come to your fiber arts crafting group or guild, within a reasonable distance, and share our knowledge and products.
Return Policy:
We are happy to exchange any unused, unwound, non-discount yarn in the original packaging for store credit.
If your yarn or needles are defective please bring them in so that we can evaluate the situation and make a refund determination on a case by case basis.
All spinning wheel and loom sales are final. If your spinning wheel or loom is defective, please contact us so that we can reach out to the manufacturer per their warranties to replace the defective piece. If you choose to assemble your loom or spinning wheel on your own we take no responsibility for any damage that may occur during assembly.
Any floor models sold at a discount are sold as-is and are nonrefundable.
For any additional questions, please call us at 520-290-3738 or come into the store.
Return Policy:
We are happy to exchange any unused, unwound, non-discount yarn in the original packaging for store credit.
If your yarn or needles are defective please bring them in so that we can evaluate the situation and make a refund determination on a case by case basis.
All spinning wheel and loom sales are final. If your spinning wheel or loom is defective, please contact us so that we can reach out to the manufacturer per their warranties to replace the defective piece. If you choose to assemble your loom or spinning wheel on your own we take no responsibility for any damage that may occur during assembly.
Any floor models sold at a discount are sold as-is and are nonrefundable.
For any additional questions, please call us at 520-290-3738 or come into the store.